Payments Module

This module is dedicated to the administration team. It is where you can search for useful information regarding payments for administrative purposes and download data in .csv format to feed your administrative tool.

In the Payment Module you can search for payments using many filters as is the case with other modules. The more filters you use, the more accurate the results you will get.

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Once you open the module, you click on the ‘Search’ option in the left-side bar and this will open the ‘Search Payments’ tab:

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Notice that there are three different filters in which you can search by ID:

1- In the ‘id’ field you search by the payment ID.

2- Whereas in the ‘Booking id’ field you search by the booking ID which you find on top of the page in the ‘Reservation Details ‘tab for each reservation.

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3- In the ‘Unique Identifier‘ field, you search for payments by their unique ID that can be found in the detail of each payment.

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You can search by CustomerPropertyLocation or even Booking status:

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In addition, you can search by specific dates (either the Due date: originally set by the sales person inside a reservation and is the expiry date for making the payment, or, Payment datethe exact date on which the payment was made by the client)

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You can also search a payment by StatusType and Method of payment:

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Lets ,for instance, say we want to search for all the payments with paid status for a specific period. We choose the dates and click on the ‘Paid’ option in the ‘Payment Status‘ field (which gets highlighted with the color corresponding to the skin you are using in BookingDom):

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And we perform the search by clicking the ‘Search’ button or pressing the Enter key on the keyboard to get the result:

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Notice that the system shows you the results with specific information regarding each payment that matched the search criteria. The ‘id’ tab shows the payment ID that can be used to initially search for payments.

Now we can click on one of the payments in the list, to open its details:

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Note that you can download a CSV file for keeping record of information for offline use or for saving on a different administrative system that you might be using.

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The ‘UID’ , which is a unique identification code for payments, can be copied from BookingDom by clicking on the ‘Copy from Clipboard’ button in the payment detail. You can then paste the UID wherever you need it or search for payments by their UID as mentioned previously.

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In the ‘Amount’ field you will find the amount of the payment, while in the ‘Returned Amount‘ field the admin person can fill in this amount in case the reservation is cancelled and the client is to be reimbursed a certain amount.

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The ‘Reference date refers to the period from arrival to departure, whilst the ‘Due date refers to the date on which the payment should have expired and this date is usually set by the sales person upon sending the payment link from within a reservation and it can be different from the ‘Payment date‘ which is the exact date on which the client paid the fee.

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If you scroll down the details of the payment, you will find at the bottom, the Booking ID under ‘Reservation as well as the ‘Open reservation’ button that redirects you to the Reservation Module and opens the reservation related to the payment.

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Below that you will see details of the payment method:

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As you can see in the previous screenshot, the payment was made by Credit Card, it was authorised (3DSecure authentication) with no error (!), you find the transaction id, it was successful (Failed=false) and the transaction date.